How to Complete the Verification Process at Online Casinos

Added: March 9, 2018

If you want to play in the real money mode at an online casino then you must complete the account verification process at some point. The online casino operator of a fully licensed online casino must carry out its own due diligence on players who are looking to sign up to the casino by requesting certain important documentation from them and then by checking that this information is correct.

The aim of this particular process is to try and prevent underage gambling. It’s also aimed at preventing fraudulent accounts being opened, multiple accounts being opened by the same player and also to prevent any other fraudulent activities. Not all online casinos though will carry out the necessary checks straight away though. This could happen at any time which is quite frustrating.

The worst time this could happen is when you are about to withdraw your winnings for the first time, because until the personal details that you provided the casino with have been fully verified by the casino’s very own verification department, your account and any money that’s inside will remain frozen/locked. The verification process can take anywhere from just one day up to usually no longer than a week and the amount of time it takes can often depend on the day of the week that you initially submitted your documents.

Most online casinos today will require a colour copy of your valid ID and this could be a scanned copy of your valid passport or driver’s license. You also need to send a proof of address and the most common forms that are requested by the casinos include either a bank statement, a gas or electric bill, or even a mobile phone bill.

You can speed up the verification process at most online casinos today by contacting the live chat support from the moment you sign up to the casino, uploading these documents yourself that you already had stored locally on your computer and then getting the professionally trained player support agents to forward the documents on to the verification department for you. This can also sometimes be done in the ‘my account’ area of the casino.

Don’t forget to complete this process otherwise you won’t be able to deposit or withdraw any funds. Many players don’t even realise that they need to do this, but it’s actually standard practice at all fully licensed online casinos today. Just make sure that your ID is still valid, that your documents clearly have your correct name & current address on and that they are less than three months old.